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Employee Assistance Program (EAP) v.s. MindFi’s Wellbeing Program

Why wellbeing programs are so much better at improving the mental health and wellbeing of your employees.

EAPs are largely reactive. Wellbeing programs, proactive.

An EAP is assistance. Its aim is to help resolve wellbeing issues that have already occurred.

MindFi’s wellbeing program aims to prevent issues from arising in the first place.

EAPs target short-term resolution. Wellbeing programs, long-term engagement.

EAPs are only used by some employees who experience issues and are willing to initiate engagement.

MindFi’s wellbeing program strives to educate all employees to place an importance on their wellbeing and engagement with initiatives.

EAPs are one dimensional.

Wellbeing programs, multi-faceted.

Most traditional EAPs only provide therapy booking.

MindFi’s wellbeing program includes that and so much more like: a self-care app, education, training programs, & analytics for HR.

Their differences — summarised


Traditional EAP

Employee Support

Self Care

Video Classes & Audio-guided Exercises
Community & Groups
Wellbeing Check
Weekly Webinars

Professional Care

1-to-1 Mental Health Counselling
1-to-1 Behavioral Health Coaching
24/7 Text Chat
24/7 Hotline (Toll Free)

HR / Employer Resources

HR Analytics & Dashboard
Marketing & Communications Kit
Customer Service

Wellbeing with ease

We help employers and employees access their mental wellbeing program with ultimate ease.

On-demand therapy

Ensure employees get easy and timely access to the professional care they need most

Self-care resources

Diverse mental wellbeing support through 5 additional channels: media content, 24/7 text and hotline, and more.

Real time insights to achieve ROI

Live analytics to measure impact on employees. Plus, insights to address issues before they arise.

MindFi’s unique approach to corporate wellbeing provides targeted care to employees based on their condition and demonstrated need.


utilization rate amongst our clients (industry highest)


of employees experience improved wellbeing


reduction in depression (collaborative study with a major hospital group)

MindFi has been invaluable in our journey of elevating employees’ health and wellbeing. The app is engaging and easy to use, and the anonymized analytics help our team focus on the areas our employees need the most support in, without compromising their privacy.

Sabrina JaksaChief People Experience Officer, Funding Societies | Modalku at Funding Societies

At WTW, our employees' wellbeing has become a top business priority. MindFi has supported our employees across Asia Pacific with an engaging and effective platform that is easy & practical to use. The app's solutions effectively strengthened our resilience in the time we needed it most. Thank you!

Pheona ChuaRegional Senior Consultant - Corporate Health and Wellbeing at Willis Towers Watson

On behalf of the Asia Pacific Government Engagement team, I would like to express our gratitude for MindFi's partnership, leadership and professionalism as we embarked on our journey to support our team members' mental and emotional wellbeing. We are satisfied with the quality of support we have received thus far, and are all looking forward to continuing our collaboration!

Debbie HengManager, Operations, Asia Pacific Government Engagement at Visa

Concerns about mental well-being existed before COVID-19, but stigma made it difficult to address. By partnering with MindFi, we're able to eradicate this stigma and increase our employees' mental strength. The most powerful aspect of MindFi is the access to regular, highly-detailed updates on organizational well-being. The insights and recommendations help us make effective, data driven decisions.

Thomas SchellererMD of Pepperl + Fuchs

At Patsnap, we are always looking for innovative ways to look after our employees' wellbeing, so l'm excited to be working with the MindFi team to provide tools to support PatSnappers' mental health - both inside and outside of work.

Jeffrey TiongCEO & Founder at Patsnap

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